Outage report in the Messaging API

Incident Report for LINE API

Resolved

During the outage, the following endpoints were returning errors at a certain rate. We apologize for the inconvenience.

/v2/bot/insight/**
/v2/bot/info
/v2/bot/audienceGroup/**
/bot/pnp/push

Posted Oct 25, 2023 - 17:49 JST

Update

We are continuing to investigate this issue.

Posted Oct 25, 2023 - 10:41 JST

Update

We are continuing to investigate this issue.

Posted Oct 24, 2023 - 23:34 JST

Investigating

From 23:25(JST), some endpoints returned error again. We are currently investigating issues again.

Posted Oct 24, 2023 - 23:25 JST

Monitoring

The system has been recovered. We are monitoring the services.

Posted Oct 24, 2023 - 22:52 JST

Investigating

Some requests to the Messaging API are generating error responses with status code 5xx.

Posted Oct 24, 2023 - 21:10 JST

This incident affected: Messaging API (API).